Shipping & Delivery
What is Namma Veedu’s shipping policy?
nammaveedu.co.in promises to provide you with pure, natural and authentic taste products, which will reach you in a safe and perfect packing. All the products offered on Namma Veedu are handpicked for our customers and shipped with the utmost care to prevent any leakage or damage.
- If an order is cancelled, lost or undelivered to your preferred location, we will refund the complete order amount including the shipping charges.
- If you want to cancel a part of the order, then the shipping charges will not be refunded.
- If you return an order delivered to you, shipping charges will not be refunded.
What are the shipping charges on Namma Veedu products?
Namma Veedu offers free shipping on all its products within Tamil Nadu, Pondicherry, Kerala and Karnataka. Shipping charges are applicable to other states and the charges will be calculated as per the state guidelines.
How can I check the status of my order?
You can check the status of your order any time by logging in at nammaveedu.co.in. We will mail you the details of the tracking number of your package once the products are dispatched. You can also track the status of your package at our courier partner’s website. It may take up to 24 hours for the courier partner to update your package status on their website.
How long does it take for an order to be delivered to me?
Orders placed before 16.00 IST (Indian Standard Time) will be processed on the same day for the dispatch and the product delivered at your doorstep within two working days (only for orders within Tamil Nadu and Pondicherry). To other states the product will be delivered to your doorstep within seven working days. Dispatch will be carried out only on working days. If an order is placed on a holiday, it will be processed only on the next working day.